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FAQ
Have a question about your order or our products? Our dedicated support team is ready to assist you.
Email:
Call: +1 (647) 696-3764
We’re available seven days a week, with an average response time of 1–2 business days.
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What makes Phavena different from other beauty brands?
What makes Phavena different from other beauty brands?
Phavena focuses on confidence through clean beauty. Every formula is dermatologist-tested, cruelty-free, and designed to deliver visible results without harsh ingredients. We combine premium quality with affordable self-care you can trust.
Are your products safe for all skin types?
Are your products safe for all skin types?
Yes — our entire line is made to be gentle yet effective for every skin type, including sensitive skin. All products are vegan, non-toxic, and paraben-free, giving you real results with peace of mind.
Do you use clean and cruelty-free ingredients?
Do you use clean and cruelty-free ingredients?
Always. Every product is vegan, cruelty-free, and free from harsh chemicals. We believe self-care should be safe, ethical, and empowering — from the ingredients to the final glow.
Who are Phavena products made for?
Who are Phavena products made for?
Phavena is made for anyone who wants to feel effortlessly confident — whether you’re perfecting your routine or starting fresh. Our mission is simple: to help you look good, feel good, and glow naturally every day.